All returns must be received within 10 days from the original purchase date.

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We only accept returns for ring size exchange of the same item, if not in stock, a different ring style may be chosen of the same value.  If you are not completely satisfied with your ring purchase, you have two options after returning the original item: 1.  Exchange:  Select any other ring style in our current inventory of the same value.  or 2.  Receive a refund to your original payment method.   All sales of  Necklaces, Bracelets and Earrings are FINAL SALE.

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​We cannot exchange rings for a different product.  

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One-Time Size Exchange Policy:  We understand fit is important.  For a one-time courtesy, we allow an exchange for the same exact ring in a different size, provided the ring is available and in new/unused condition or a different style of ring of the same value.  Once this exchange is completed, the new ring is considered a FINAL SALE and cannot be returned for a refund or exchanged again.  

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Shipping Fees (Non-Refundable):  Please note that all shipping fees are non-refundable.  ​​

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The customer is responsible for the return shipping costs.  We recommend insuring your package and using a service that provides tracking, as we are not responsible for lost or damaged return shipments.  

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You must ship the return in a box or a padded mailer.  Do not use paper mailer.  

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​Refunds will be refunded back to the original method of payment.  

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Live Love Sparkle Jewelry does not provide return shipping labels.

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